Seminar Programme

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Day 1 | 01 Mar 2020

Kayla-Ann Osborn

Why local is lekker: The importance of environmentally friendly sourcing and business practices

01 Mar 2020
11:00 - 11:20
Speaker Info

As the desire for fresh local food continues to grow, farm-to-table dining is set to become an even more significant 2020 trend in the hospitality industry. Hotels are increasingly using gardens, small farms or, in the case of city hotels, their rooftops to grow herbs and vegetables. While some create their own gardens, other hotels & restaurants choose to shop locally. That is an effective way to meet sustainability goals and stand out from competitors, but also to feed growing customer demand.

James Khoza

Is sustainability your concern?

01 Mar 2020
11:30 - 11:50
Speaker Info

Yes. From the traceability and provenance of ingredients, to how you manage your waste, to reducing power consumption, the responsibility lies with the chef. Your guests have become conscious and responsible global citizens and they are demanding that you provide solutions to these and other issues. James Khoza and Franz de Waal, champions of sustainability in their vast catering operations, share their insights on the importance of sustainability and deliver practical, cost-effective and easy-to implement tips to transform your kitchen from a drain on our natural resources to an eco-efficient warrior of sustainability.

Franz de Waal

Is Sustainability your concern?

01 Mar 2020
11:30 - 11:50
Speaker Info

Yes. From the traceability and provenance of ingredients, to how you manage your waste, to reducing power consumption, the responsibility lies with the Chef. Your guests have become conscious and responsible global citizens and they are demanding that you provide solutions to these and other issues. James Khoza and Franz de Waal, champions of sustainability in their vast catering operations, share their insights on the importance of sustainability and deliver practical, cost-effective and easy-to implement tips to transform your kitchen from a drain on our natural resources to an eco-efficient warrior of sustainability.

Dr Jeff Y-J Chen

Top 5 innovations reshaping the hospitality industry

01 Mar 2020
12:00 - 12:45
Speaker Info

The business world, as well as every industry in the world, is undergoing a massive change in the wake of the technological revolution. With innovative technologies weaving themselves into all areas of contemporary human existence, the hospitality industry is not exempt from this steady change towards higher efficiency and elevated long-term productivity.

Colin Leshou

#StartupStory: Successfully ticking all the boxes with newly launched SMEs

01 Mar 2020
13:00 - 13:20
Speaker Info

Starting an SME can be exceptionally daunting. We take an in-depth dive into what makes or breaks a start-up and what is required to help new ventures thrive and succeed.

Zanele van Zyl

Easy recipes: Cooking MSC-certified sustainable Cape Hake with I&J and Chef Zanele

01 Mar 2020
13:30 - 14:00
Speaker Info

110 years old, I&J is the trusted name in seafood. I&J has achieved and maintained accreditation from the Marine Stewardship Council (MSC) since 2004. MSC is the global golden standard for sustainable and traceable seafood. MSC South Africa ambassador and celebrity chef, Zanele van Zyl of ‘Cooking with Zanele’, will inspire the audience to experiment in the kitchen with seafood – sustainably.

Bojan Ivanovic

Festivals, Food trucks & Harvest tables: Compulsory licensing & permits required for the food & beverage industry

01 Mar 2020
14:15 - 15:00
Speaker Info

Join the pioneers of food trucks in South Africa as they share their ups and downs, their hard-earned lessons, their business advice – and what they think of the movie. Among the questions we’ll be asking them are: Opportunity vs viability – is the business model sustainable? How are you feeding your food truck to keep the lights on? How do you transform an idea into a success? Do festivals work for business? And is there too much competition? Join us as we delve into the myths and mysteries of food trucks.

Clinton Verhoog

Festivals, Food trucks & Harvest tables: Compulsory licensing & permits required for the food & beverage industry

01 Mar 2020
14:15 - 15:00
Speaker Info

Join the pioneers of food trucks in South Africa as they share their ups and downs, their hard-earned lessons, their business advice – and what they think of the movie. Among the questions we’ll be asking them are: Opportunity vs viability – is the business model sustainable? How are you feeding your food truck to keep the lights on? How do you transform an idea into a success? Do festivals work for business? And is there too much competition? Join us as we delve into the myths and mysteries of food trucks.

Hezron Louw

Festivals, Food trucks & Harvest tables: Compulsory licensing & permits required for the food & beverage industry

01 Mar 2020
14:15 - 15:00
Speaker Info

Join the pioneers of food trucks in South Africa as they share their ups and downs, their hard-earned lessons, their business advice – and what they think of the movie. Among the questions we’ll be asking them are: Opportunity vs viability – is the business model sustainable? How are you feeding your food truck to keep the lights on? How do you transform an idea into a success? Do festivals work for business? And is there too much competition? Join us as we delve into the myths and mysteries of food trucks.

Alexandre Torrao

Festivals, Food trucks & Harvest tables: Compulsory licensing & permits required for the food & beverage industry

01 Mar 2020
14:15 - 15:00
Speaker Info

Join the pioneers of food trucks in South Africa as they share their ups and downs, their hard-earned lessons, their business advice – and what they think of the movie. Among the questions we’ll be asking them are: Opportunity vs viability – is the business model sustainable? How are you feeding your food truck to keep the lights on? How do you transform an idea into a success? Do festivals work for business? And is there too much competition? Join us as we delve into the myths and mysteries of food trucks.

Sarah Gray

Sycro Food Services demo

01 Mar 2020
15:00 - 15:30
Speaker Info

Sycro chefs will demo some of the newest additions to the Sycro Food Services range – specifically how to make a complete restaurant quality dish utilising The Cheff range of flavours as well as the Freddy Hirsch range of HRMs and breadings.

Andre Bezuidenhoudt

Sycro Food Services demo

01 Mar 2020
15:00 - 15:30
Speaker Info

Sycro chefs will demo some of the newest additions to the Sycro Food Services range – specifically how to make a complete restaurant quality dish utilising The Cheff range of flavours as well as the Freddy Hirsch range of HRMs and Breadings

Day 2 | 02 Mar 2020

Angélique Louw

Import Risk mitigation for finance of imported assets pertaining to the hospitality industry

02 Mar 2020
11:00 - 11:20
Speaker Info

Among the clients assisted (from the small/medium enterprises to the larger corporate clients) are those in the hospitality industry i.e. finance of imported assets such as ice-cream making machines, industrial coffee roasters, craft chocolate production line, production line for cupcakes, chocolate injecting machinery, production line for sweets, etc.

Mark Poley

Import Risk mitigation for finance of imported assets pertaining to the hospitality industry.

02 Mar 2020
11:00 - 11:20
Speaker Info

Among the clients assisted (from the small/medium enterprises to the larger corporate clients) are those in the hospitality industry i.e. finance of imported assets such as ice-cream making machines, industrial coffee roasters, craft chocolate production line, production line for cupcakes, chocolate injecting machinery, production line for sweets etc.

Karen Short

Power women in hospitality

02 Mar 2020
11:30 - 12:15
Speaker Info

Power women in hospitality Women are the powerhouses who keep the hospitality industry fires burning. They are the backbone of the industry – from the entrepreneurs, to the chefs, housekeepers, front office staff, guesthouse owners, waitresses and baristas who bring a unique combination of warmth and hospitality together with an unwavering attention to the finer details. In this panel discussion, some of the industry’s trailblazers share their journey, the challenges they’ve faced as women, and their advice to young women seeking to carve their space in this demanding, rewarding, fast-paced industry.

Candice Philip

Power women in hospitality

02 Mar 2020
11:30 - 12:15
Speaker Info

Power women in hospitality Women are the powerhouses who keep the hospitality industry fires burning. They are the backbone of the industry – from the entrepreneurs, to the chefs, housekeepers, front office staff, guesthouse owners, waitresses and baristas who bring a unique combination of warmth and hospitality together with an unwavering attention to the finer details. In this panel discussion, some of the industry’s trailblazers share their journey, the challenges they’ve faced as women, and their advice to young women seeking to carve their space in this demanding, rewarding, fast-paced industry.

Nadia Barnard

Power women in hospitality

02 Mar 2020
11:30 - 12:15
Speaker Info

Power women in hospitality Women are the powerhouses who keep the hospitality industry fires burning. They are the backbone of the industry – from the entrepreneurs, to the chefs, housekeepers, front office staff, guesthouse owners, waitresses and baristas who bring a unique combination of warmth and hospitality together with an unwavering attention to the finer details. In this panel discussion, some of the industry’s trailblazers share their journey, the challenges they’ve faced as women, and their advice to young women seeking to carve their space in this demanding, rewarding, fast-paced industry.

Rekha Bothma

Power women in hospitality

02 Mar 2020
11:30 - 12:15
Speaker Info

Power women in hospitality Women are the powerhouses who keep the hospitality industry fires burning. They are the backbone of the industry – from the entrepreneurs, to the chefs, housekeepers, front office staff, guesthouse owners, waitresses and baristas who bring a unique combination of warmth and hospitality together with an unwavering attention to the finer details. In this panel discussion, some of the industry’s trailblazers share their journey, the challenges they’ve faced as women, and their advice to young women seeking to carve their space in this demanding, rewarding, fast-paced industry.

Jackie Cameron

Power women in hospitality

02 Mar 2020
11:30 - 12:15
Speaker Info

Power women in hospitality Women are the powerhouses who keep the hospitality industry fires burning. They are the backbone of the industry – from the entrepreneurs, to the chefs, housekeepers, front office staff, guesthouse owners, waitresses and baristas who bring a unique combination of warmth and hospitality together with unwavering attention to the finer details. In this panel discussion, some of the industry’s trailblazers share their journey, the challenges they’ve faced as women, and their advice to young women seeking to carve their space in this demanding, rewarding, fast-paced industry.

Dylan Piatti

The Future is now and the robots are coming! Changing dynamics in the fmcg, retail and hospitality sectors

02 Mar 2020
12:30 - 13:00
Speaker Info

Avoid being left behind. The hospitality industry is extremely competitive, and it is important for businesses operating within it to keep up with the latest trends. Also keeping pace with the wider industry is one of the ways owners can help to ensure their businesses deliver excellent customer experiences.

Lexi Monzeglio

The conscientious diner: Revolutionising a sustainable restaurant landscape

02 Mar 2020
13:15 - 13:45
Speaker Info

As conscientious travellers become more aware of global issues, they are seeking destinations that have the full package - environmentally conscious, free and fair societies that value the ecosystem, the community and the habitat. The latest trends show that tourism in 2020 is about creating an experience that is carbon neutral, with zero waste and is self-sustaining.

Cuth Bland

The future of beverage is female: the master roaster

02 Mar 2020
14:00 - 14:45
Speaker Info

Coming Soon...

Belinda Flynn

The future of beverage is female: the master roaster

02 Mar 2020
14:00 - 14:45
Speaker Info

Coming Soon...

Renate van Dyk

The future of beverage is female: the master roaster

02 Mar 2020
14:00 - 14:45
Speaker Info

Coming Soon...

David Walstra

Sustainability in coffee, transparency trade and the importance of upskilling baristas

02 Mar 2020
15:00 - 15:20
Speaker Info

David will discuss a global drive towards transparency in coffee and put forward a simple blueprint that seeks to make coffee consumption in South Africa more sustainable for the entire value chain but, most importantly for coffee farming communities.

Iain Evans

Barista Wage Calculator

02 Mar 2020
15:30 - 16:00
Speaker Info

An online tool that will help both baristas and employers recognise the value of formal training and experience versus the Living Wage of baristas to help both parties find common ground when it comes to wages, wage negotiations, and most importantly incentivising both parties to pay more for better skills gained.

Day 3 | 03 Mar 2020

Julian Short

Changing consumption habits: 2020 trends transforming the beverage industry

03 Mar 2020
11:00 - 11:20
Speaker Info

Kombucha, cold brew coffee and hard seltzer products were largely nonexistent just a few years ago. What are the major beverage trends set to shape the drinks industry in 2020?

Lee Zama

Hotels Outlook: 2019 - 2023

03 Mar 2020
11:30 - 11:50
Speaker Info

PwC’s team of hotel specialists provide an unbiased overview of how the hotel industry in South Africa, Nigeria, Mauritius, Kenya, Namibia and Tanzania is expected to develop over the coming years. Key trends: * Online travel sites are allowing visitors to become more price conscious, which will dampen ADR (average daily rate) growth. * Growth in domestic tourism and adventure tourism will benefit mid-market hotels appealing to millennials. * Airbnb growth will compete at the low end of the market but will not have much of an impact at the high end.

Arnold Tanzer

Between the dream and the dirty dishes

03 Mar 2020
12:00 - 12:30
Speaker Info

Shared learnings from Arnolds experiences over the years in many different sectors of hospitality / cheffing. This op ed will cover personal top lessons as well as take you through what he believes chefs in their 20s should do differently in South Africa.

Stephen Hickmore

Mental health & wellbeing: Managing job stress, burnout, depression and anxiety in the food & hospitality industry

03 Mar 2020
12:45 - 13:15
Speaker Info

Many employers are unaware of the prevalence of mental illness in the workplace. In-depth investigations reveal that job stressors (burnout, derailment, depression, anxiety) and other related psychological hazards (caused by behaviour traits such as narcissism, opportunism and psychopathic conduct) are emerging as the leading contributors to occupational disease and injury. How can we help this industry manage these stresses?

Dr Nomvuselelo Songelwa

Tourism 4.0: A positive or negative impact on the future of SA’s tourism sector?

03 Mar 2020
13:30 - 13:50
Speaker Info

Innovations in technology have revolutionised every aspect of our lives, including tourism experiences. Little is known about where 4IR will take us and what its full impact will be. What we do know, however, is that it has the potential to uplift and propel South Africa’s tourism sector into a very successful future.

Gilbert Kumpukwe

Hospitality marketing 101: Social media hits and misses

03 Mar 2020
14:00 - 14:20
Speaker Info

Social media connects our world, providing travellers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single photo has the power to transport, inform, and inspire travel decisions, just as a travel agent, family member’s slide show, or folded brochure did years ago. What are the hits and misses for hospitality marketing in 2020?

Bert Weenink

The legal, HR and business checklist: Advice for hospitality SMEs and start-up’s

03 Mar 2020
14:20 - 14:50
Speaker Info

Starting your own business can be a lot of work and figuring out what legal, HR and business aspects are involved can be really overwhelming. Go through the following checklist to make sure you do not forget anything!

Doug Hardres-Williams

The effective use of apps in the restaurant industry

03 Mar 2020
15:00 - 15:30
Speaker Info

Restaurant, bar and hotel manages rejoice. It’s time to put away the laptops and do everything you need - from the apps on your phone.

* PROGRAM SUBJECT TO CHANGE. THE ORGANISER RESERVES THE RIGHT TO CHANGE THE PROGRAM.